Learning Matrix 1.12.10

Learning Matrix is an online learning platform developed by ICICI Bank Ltd. to provide digital training resources and courses for employees and customers.

Learning Matrix is primarily designed for ICICI Bank employees, but some programs may also be available for customers and partners.

The platform offers a variety of courses including finance, banking operations, compliance, personal development, and customer service.

Many courses are free for employees, but some specialized training may require a fee or may be available at no cost for external users.

Yes, participants can earn certificates upon successful completion of certain courses.

Employees typically register using their official ICICI Bank credentials; customers may need to sign up through the bank’s website.

Yes, Learning Matrix is accessible on mobile devices as well as desktops, providing flexibility in learning.

Course durations vary; some can be completed in a few hours, while others may take several days or weeks, depending on the content.

Yes, support is available through an online help desk or customer service contact for any technical difficulties or questions regarding course content.

New courses are added regularly to ensure that the content stays current and relevant to the banking industry and employee development needs.